Exchange & Refund Policy
Our Return & Exchange policy is very simple, all you need to do is contact us
via email on contact@hajartareq.com or Instagram @hajertareqboutique
and let us know your inquiry.
Our return policy is designed to ensure your satisfaction with our products.
If you are not satisfied with your purchase,
you can return it with the courier in the same day of the delivery,
provided that the product is in its original condition and packaging.
However, to avoid any disputes or misunderstandings,
we require that you check the product for any defects or damages in the presence of the courier who delivered it.
we require that you check the product for any defects or damages,
In the presence of the courier who delivered it.
If you find any issues with the product,
you can refuse to accept it and inform the courier immediately.
The courier will then take back the product and issue a receipt for your return.
If you accept the product without checking it in the presence of the courier,
we will not be able to process your return request later.
If you find any issues with the product,
you can refuse to accept it and inform the courier immediately.
The courier will then take back the product and issue a receipt for your return.
If you accept the product without checking it in the presence of the courier,
we will not be able to process your return request later.
Therefore,
please make sure that you inspect the product carefully before courier leave.
To be eligible for a return
- You Must call us the same day you received the order
During courier presence. - your item must be unused and in the same condition you received it.
- It must also be in the original packaging.
SALE RETURN & EXCHANGE POLICY
- You Must call us the same day you received the order
During courier presence. - Packages can’t be opened or tried with courier on sale items.
- Orders purchased in the sale period are NOT eligible for a refund.
